At Totnes Caring, we provide our services to vulnerable, predominately older people, living in Totnes and its surrounding areas.
To use our services, you must be registered with either the Leatside or Catherine House doctors’ surgeries and live within our area of coverage. Totnes Caring has fully trained staff and volunteers who are personable, insured and DBS checked.
Just some of the services we offer:
Transport to and from medical appointments. Our volunteer drivers transport clients to and from hospital, doctors’ surgeries, dentists, opticians and other places, such as our Memory Cafe and Lunch Clubs.
Shopping. A combination of volunteers accompanying clients, or providing lists for volunteers and Home Helps to collect shopping for you. These can be ‘one-off’ trips – for example, stocking up on basic foods following discharge from hospital, or they can be a regular thing. Whatever you need.
Form Filling. We have volunteers who are trained to help clients to complete AA forms. For other benefit forms we direct clients to other more relevant services.Volunteers are able to help with paperwork, sorting bills, or responding to important letters. We can also help to set up Direct Debits or liaise with banks etc. on your behalf.
Lunch Club. Our popular Lunch Club is held five days a week (Monday – Friday, excluding Bank Holidays). We are usually able to transport you to our Lunch Clubs, either in car with a volunteer driver or in our minibus, if required. We meet at Totnes Conservative Club – 12.00 p.m. to 2.00 p.m.
Memory Café. People with memory problems and their carers are very welcome at our Memory Cafe.
Our Memory Cafe is an opportunity to meet socially with others, make new friends, share information, and have some fun over tea and biscuits. Just drop in, any Friday between 12:30 and 4pm.The Totnes Boating Association Club, Steamer Quay Road, Totnes, TQ9 5AL.
Home Help Service. Our Home Help service is the only service we charge for (at a rate of £14.60 per hour, to cover the cost of the Home Help staff). Some of the services we offer include: housework, (including laundry), shopping and paying bills. Liz Loader is the Home Help Coordinator and her responsibility is managing the Home Help Service, matching clients and Home Help staff together.
Emergency Lifeline We recommend Mi-Guardian at a weekly cost of £3.99, plus VAT (unless VAT exempt)
Try free for eight weeks!Please call 0800 130 0011, or check out www.mi-guardian.com or Torbay TeleHealthCare, St. Edmunds CSCC, Victoria park Road, Torquay, Devon, TQ1 3QH.Telephone number: 0300 456 4861 or www.torbaylifeline.co.uk.A fast and easy way of getting in contact with an emergency control centre – at the press of a button. Connected to your telephone line, this enables you to maintain an independent lifestyle, whilst bringing peace of mind to carers and relatives. (If you need help with regard to having an Emergency Lifeline installed, please call us on 01803 865684.)
Helpful Staff and Volunteers. Our staff and volunteers are fully trained, DBS checked and there to provide high-quality individual support – and company when needed.
Computers, iPads and Mobile Phones. Are you having difficulty setting up or using your computer or mobile device?We can help with a ‘get you going again‘ visit to help you with your computer, iPad, printer or mobile phone.
Just Plain Listening! Sometimes you don’t need anything other than to have a good old natter! We have some of the finest ears in Totnes – call us and we’re sure to put you in touch with a friendly pair!